Privacy Policy
This Privacy Policy outlines how TutorsMama.com (“we”, “our”, or “the platform”) collects, uses, discloses, and protects your personal information. By accessing or using our services, you agree to this policy.
1. About TutorsMama.com
TutorsMama.com is an online platform that helps students and parents find suitable home tutors, and allows tutors to find relevant tuition jobs. Users can post their tuition requirements or create tutor profiles. Based on preferences, the platform facilitates matches by sharing relevant contact and profile information.
2. What Information We Collect
2.1. Personal Information: We collect your name, email, phone number, address, academic qualifications, teaching subjects, class preferences, experience, photos, and other optional details you submit.
2.2. Requirement Details: Students/parents may post requirements including subject, class, budget, time availability, and preferred tutor gender/location.
2.3. System & Usage Data: We collect your IP address, browser type, device info, and pages visited to analyze usage and improve performance.
3. How We Use Your Data
We use your data to:
- Connect tutors with relevant tuition postings
- Connect students/parents with matching tutors
- Enable account creation and profile management
- Provide customer support and handle inquiries
- Send important updates, notifications, or marketing (if opted-in)
- Improve and personalize user experience
4. Information Sharing
4.1 Between Tutors and Students: When there is a match, we may share user-submitted details like name, contact info, tuition requirements, or tutor profile information with the opposite party to initiate communication.
4.2 With Service Providers: We may share your data with trusted partners (SMS gateways, email services, hosting providers) to help operate our platform.
4.3 Legal Compliance: We may disclose your data if required by law, to enforce our policies, or protect the rights and safety of others.
5. Data Retention
We retain your data for as long as your account is active or as needed to fulfill the purposes outlined in this policy. You can request deletion of your account and data anytime.
6. Data Security
We implement strong technical and organizational measures to protect your data. This includes secure hosting, encrypted storage, access restrictions, and timely updates. However, no system can guarantee 100% security.
7. Cookies & Tracking
Our website uses cookies to remember your preferences and analyze traffic. You can manage or block cookies via browser settings, though it may affect site functionality.
8. User Rights & Choices
You have the right to access, update, or delete your data. You may also opt out of marketing communications at any time. For data access or deletion requests, please contact us directly.
9. Children's Privacy
TutorsMama.com is not intended for children under 13 years of age. We do not knowingly collect personal information from children without parental consent.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a revised date. Continued use of the platform implies acceptance of the changes.
12. Contact Us
If you have any questions about this policy or how your data is used, please reach out via our Contact Page or email us at help@tutorsmama.com.