Frequently Asked Questions (FAQs)

1. How does TutorsMama.com work?

We connect students/parents with verified tutors across subjects and classes. Tutors create profiles and students post tuition needs. Both parties can unlock contact details using credits.

2. Is TutorsMama.com free to use?

Browsing tutor profiles and tuition posts is free. Unlocking contact details or using premium features may require credits or a paid plan.

3. How do I become a tutor?

Register as a tutor, complete your profile with qualifications, experience, and location, and verify your phone number.

4. How do I contact a tutor or student?

Use your credits to unlock the phone number/email of the respective user. Once unlocked, you can directly connect.

5. What are credits and how do I buy them?

Credits are used to unlock contact details. You can purchase them through your dashboard using UPI or other payment options.

6. What if I unlock a contact and they don’t respond?

We try our best to verify leads, but responses are not guaranteed. Contact our support team in case of frequent invalid leads.

7. Are tutors verified?

We verify tutors through phone numbers and encourage them to upload qualification proofs, but we recommend parents/students verify in-person before finalizing.

8. Can I get a refund?

Refunds are only possible in specific cases. Please refer to our Refund Policy for more details.